Operations Manager

The Manager, Slot Operations is accountable for ensuring the efficient operation of Gaming Machines on a particular shift to meet with gaming authority standards and procedures, and the maximization of revenue opportunities for the department. In particular, the quality of guest service, and the presentation and standard of operations from a venue wide perspective. This position is responsible for the development of positive staff culture both within and across departments that reflects company objectives, including the management of staff issues such as staff development, recognition, counselling, disciplinary action and effective implementation of the Performance Management System.  The Manager, Slot Operations is to strive to deliver a quality total venue experience for every guest on each visit.